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Return & Refund Policy
We want you to love your purchase from mynobl. If you’re not completely satisfied, we’re here to help.
📅 Return Period
You may request a return within 7 days of receiving your item.
✅ Return Conditions
To be eligible for a return, the item must:
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Be unused and in its original condition
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Include all original packaging, tags, and accessories
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Not be damaged, washed, or worn
Items that do not meet these conditions may not be eligible for a refund.
🔄 Refund Process
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Once we receive your returned item and confirm it is in resellable condition, we will process your refund or exchange.
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Refunds will be issued to your original payment method.
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The time it takes for the refund to appear in your account may vary depending on your payment provider.
🚚 Return Shipping Costs
Customers are responsible for the return shipping fees. We do not provide prepaid return labels unless the item is defective or sent in error.
📦 Non-Returnable Items
For hygiene and safety reasons, certain accessories such as earrings may not be returnable unless defective.
📩 How to Start a Return
To initiate a return, please contact us at:
Email: mynobl@outlook.com
Phone: +86 13295976305
Please include your order number, reason for return, and photos if applicable.