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Return & Refund Policy

We want you to love your purchase from mynobl. If you’re not completely satisfied, we’re here to help.

 

📅 Return Period
You may request a return within 7 days of receiving your item.

 

✅ Return Conditions
To be eligible for a return, the item must:

  • Be unused and in its original condition

  • Include all original packaging, tags, and accessories

  • Not be damaged, washed, or worn

Items that do not meet these conditions may not be eligible for a refund.

 

🔄 Refund Process

  • Once we receive your returned item and confirm it is in resellable condition, we will process your refund or exchange.

  • Refunds will be issued to your original payment method.

  • The time it takes for the refund to appear in your account may vary depending on your payment provider.

 

🚚 Return Shipping Costs
Customers are responsible for the return shipping fees. We do not provide prepaid return labels unless the item is defective or sent in error.

 

📦 Non-Returnable Items
For hygiene and safety reasons, certain accessories such as earrings may not be returnable unless defective.

 

📩 How to Start a Return
To initiate a return, please contact us at:
Email: mynobl@outlook.com
Phone: +86 13295976305
Please include your order number, reason for return, and photos if applicable.